Create an identifier-first login policy
Create an identifier-first login policy to route users to an authentication method based on conditions such as IP address, role, or group.
Before you begin
Role required: user_authn_admin
About this task
Create an identifier-first login policy to define which authentication method applies to a set of users. The instance evaluates active policies in order and applies the first matching policy.
Procedure
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Navigate to All > Authentication Console.
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In the Authentication Console, open the Policies tab and select the option to create a policy.
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Under Policy Details, enter a Name (required) and, optionally, a Description.
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Under Authentication Method, select SSO login or Use Password.
For SSO login, see Create an identifier-first login policy for SSO authentication. For Use Password, see Create an identifier-first login policy for password authentication.
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Under Conditions, define the conditions that determine when the policy applies, using attributes such as IP address, role, or group.
When a policy has multiple conditions, all conditions must be met for the policy to match.
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Under Policy evaluation, select Active to apply the policy during login, and enter a numeric Policy order value.
To learn more, see Policy evaluation order.
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Select Create Policy.
Result
The policy appears in the console and, when active, is included in policy evaluation during the identifier-first login flow.
---
title: Create an identifier-first login policy
description: Create an identifier-first login policy to route users to an authentication method based on conditions such as IP address, role, or group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/create-ifl-policy.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
keywords: [create IFL policy, new authentication policy]
breadcrumb: [Manage IFL policies, Use the IFL policies, Authentication Console, Authentication, Access Management]
---
# Create an identifier-first login policy
Create an identifier-first login policy to route users to an authentication method based on conditions such as IP address, role, or group.
## Before you begin
Role required: `user_authn_admin`
## About this task
Create an identifier-first login policy to define which authentication method applies to a set of users. The instance evaluates active policies in order and applies the first matching policy.
## Procedure
1. Navigate to **All** > **Authentication Console**.
2. In the Authentication Console, open the **Policies** tab and select the option to create a policy.
3. Under **Policy Details**, enter a **Name** \(required\) and, optionally, a **Description**.
4. Under **Authentication Method**, select **SSO login** or **Use Password**.
For SSO login, see [Create an identifier-first login policy for SSO authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/create-ifl-policy-sso.md). For Use Password, see [Create an identifier-first login policy for password authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/create-ifl-policy-password.md).
5. Under **Conditions**, define the conditions that determine when the policy applies, using attributes such as IP address, role, or group.
When a policy has multiple conditions, all conditions must be met for the policy to match.
6. Under **Policy evaluation**, select **Active** to apply the policy during login, and enter a numeric **Policy order** value.
To learn more, see [Policy evaluation order](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/policy-evaluation-order.md).
7. Select **Create Policy**.
## Result
The policy appears in the console and, when active, is included in policy evaluation during the identifier-first login flow.
| title | Create an identifier-first login policy |
| description | Create an identifier-first login policy to route users to an authentication method based on conditions such as IP address, role, or group. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/authentication/create-ifl-policy.html |
| release | australia |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| keywords | create IFL policynew authentication policy |
| breadcrumb | Manage IFL policiesUse the IFL policiesAuthentication ConsoleAuthenticationAccess Management |