MFA enforcement properties

concept australia Updated Sep 10, 2026 1 min read mfa-enforcement-properties.md
Raw file servicenow.com

Configure the properties for MFA enforcement from Yokohama and upgrade to Yokohama.

To set the MFA enforcement properties, navigate to sys_properties.list to validate or change the MFA enforcement properties.

Field

Description

glide.authenticate.multifactor.setup.bypass.count

Number of times a user can bypass setting up multi-factor authentication (Max possible bypass count is 3, beyond that it is treated as 3).

glide.authenticate.multifactor.self_enrolment_period

Indicates number of days a user is given an option to self-enroll for MFA, after which the user is automatically challenged with MFA. Any value exceeding 90 is treated as 90 days only.

glide.authenticate.multifactor.enforcement.max_relaxation_period

Indicates the maximum number of days a new user is given an option to self-enroll for MFA, after which all new users performing non-SSO logins are automatically challenged with MFA. Any value exceeding 270 is treated as 270 days only.

glide.authenticate.multifactor.enforcement.debug

MFA Enforcement debug logger. Helps in debugging the flows for MFA logins. Note: This property doesn't exist on the instance, you have to create and enable the property, if needed.

glide.authenticate.hybrid_user_tracking.enabled

Property for the tracking of hybrid users. The user accounts which are not marked as 'Web service access only' in corresponding sys_user record, but still performs integrations (For example, API logins) using the username and password, is tracked in the 'User Login Info' table when this property is enabled.Note: This property doesn't exist on the instance, you have to create and enable the property, if needed.

glide.authenticate.hybrid_user_tracking.debug

A debug logger for the tracking of hybrid user API logins. Note: This property doesn't exist on the instance, you have to create and enable the property, if needed.

Search documentation
Search document titles and file paths on the australia branch