Configure password for a user

task australia Updated Sep 10, 2026 1 min read reset-your-password.md

Set your user's password for the instance based on the password policy that is configured.

Before you begin

Users created for setting the password for their first login. For more information, see Create a user.

To populate the Password field directly on the user form, the Enable to show the password field on the sys_user Form (glide.user.show.password.field) property must be enabled. To know more about the properties, see Password policy properties.

Role required: password_policy_admin

Procedure

Navigate to All > User Administration > Users.
Select the user from the list in the Users page.
To set the password based on the password policy, select Set Password.

The Set Password pop-up is displayed.

[Omitted image "set-password.png"] Alt text: Set Password
In the Set Password pop-up, perform the following.
1. Select Generate to generate the password.
  
  [Omitted image "generate-password.png"] Alt text: Generate Password
2. Select the View icon to view the password.
  
  [Omitted image "view-password.png"] Alt text: View Password
3. Select the Copy icon to copy the password to share with the user.
  
  [Omitted image "copy-password.png"] Alt text: Copy Password
Select Save Password.

The password is set for the user. Also the Password needs reset check box is automatically selected.

The user during the first login must use the same password for login and change the password on login adhering to the password policy configured by the administrators.

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---
title: Configure password for a user
description: Set your user's password for the instance based on the password policy that is configured.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/reset-your-password.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure your password policy, Password complexity requirements, Local authentication, Authentication, Access Management]
---

# Configure password for a user

Set your user's password for the instance based on the password policy that is configured.

## Before you begin

Users created for setting the password for their first login. For more information, see [Create a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateAUser.md).

To populate the **Password** field directly on the user form, the **Enable to show the password field on the sys\_user Form** \(glide.user.show.password.field\) property must be enabled. To know more about the properties, see [Password policy properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/password-policy-properties.md).

Role required: password\_policy\_admin

## Procedure

1. Navigate to **All** &gt; **User Administration** &gt; **Users**.

2. Select the user from the list in the Users page.

3. To set the password based on the password policy, select **Set Password**.

The Set Password pop-up is displayed.

\[Omitted image "set-password.png"\] Alt text: Set Password

4. In the Set Password pop-up, perform the following.

1. Select **Generate** to generate the password.

\[Omitted image "generate-password.png"\] Alt text: Generate Password

2. Select the **View** icon to view the password.

\[Omitted image "view-password.png"\] Alt text: View Password

3. Select the **Copy** icon to copy the password to share with the user.

\[Omitted image "copy-password.png"\] Alt text: Copy Password

5. Select **Save Password**.

The password is set for the user. Also the **Password needs reset** check box is automatically selected.

The user during the first login must use the same password for login and change the password on login adhering to the password policy configured by the administrators.