Enable external user self-registration for Service Portal
task australia Updated Sep 10, 2026 1 min read sp-ext-user-self-reg.md
Enable external users to register to a ServiceNow app through Service Portal.
Before you begin
Role required: admin
Procedure
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Navigate to All > Service Portal > Portals.
-
Open a portal record.
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On the form, fill in the External user registration configuration field.
Select a user registration configuration.
-
Click Update.
Result
The login widget includes a link to the registration form that you previously configured.
40 lines · 1.0 KB
---
title: Enable external user self-registration for Service Portal
description: Enable external users to register to a ServiceNow app through Service Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/sp-ext-user-self-reg.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Self-registration to ServiceNow instance, Authentication, Access Management]
---
# Enable external user self-registration for Service Portal
Enable external users to register to a ServiceNow app through Service Portal.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Service Portal** > **Portals**.
2. Open a portal record.
3. On the form, fill in the **External user registration configuration** field.
Select a user registration configuration.
4. Click **Update**.
## Result
The login widget includes a link to the registration form that you previously configured.
| title | Enable external user self-registration for Service Portal |
| description | Enable external users to register to a ServiceNow app through Service Portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/authentication/sp-ext-user-self-reg.html |
| release | australia |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Self-registration to ServiceNow instanceAuthenticationAccess Management |