Enable external user self-registration for Service Portal

task australia Updated Sep 10, 2026 1 min read sp-ext-user-self-reg.md
Raw file servicenow.com

Enable external users to register to a ServiceNow app through Service Portal.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Portal > Portals.

  2. Open a portal record.

  3. On the form, fill in the External user registration configuration field.

    Select a user registration configuration.

  4. Click Update.

Result

The login widget includes a link to the registration form that you previously configured.

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