Configure users for Multi-Provider SSO
task australia Updated Sep 10, 2026 1 min read t_ConfigureUsersMultiProviderSSO.md
Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.
Before you begin
Role required: sso_config_admin, business_rule_admin, script_include_admin
Procedure
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Navigate to All > Multi-Provider SSO > Identity Providers.
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Right-click an identity provider record and select Copy sys_id.
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Copy the data to your clipboard.
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Navigate to a user record or a company record.
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Configure the form and add the SSO Source field.
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In the SSO Source field, enter one of the following:
- SAML users: enter sso: followed by the sys_id of the identity provider's record.
- SSO Federation users: enter federation: followed by the sys_id of the federation record.
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Click Update.
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---
title: Configure users for Multi-Provider SSO
description: Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_ConfigureUsersMultiProviderSSO.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Multi-Provider SSO configurations, Multi-Provider single sign-on \(SSO\), Authentication, Access Management]
---
# Configure users for Multi-Provider SSO
Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.
## Before you begin
Role required: sso\_config\_admin, business\_rule\_admin, script\_include\_admin
## Procedure
1. Navigate to **All** > **Multi-Provider SSO** > **Identity Providers**.
2. Right-click an identity provider record and select **Copy sys\_id**.
3. Copy the data to your clipboard.
4. Navigate to a user record or a company record.
5. Configure the form and add the **SSO Source** field.
6. In the **SSO Source** field, enter one of the following:
- **SAML users**: enter **sso:** followed by the sys\_id of the identity provider's record.
- **SSO Federation users**: enter **federation:** followed by the sys\_id of the federation record.
7. Click **Update**.
| title | Configure users for Multi-Provider SSO |
| description | Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_ConfigureUsersMultiProviderSSO.html |
| release | australia |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Multi-Provider SSO configurationsMulti-Provider single sign-on \(SSO\)AuthenticationAccess Management |