Log in with Multi-factor Authentication

---
title: Log in with Multi-factor Authentication
description: Log in with MFA when it is enabled by your administrator on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_LogOnWithMultifactorAuth.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up MFA on your user profile, Using MFA, Multi-factor authentication, Authentication, Access Management]
---

# Log in with Multi-factor Authentication

Log in with MFA when it is enabled by your administrator on your instance.

## Before you begin

You must have MFA enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.

Role required: none

**Note:** The last used MFA verification factor is automatically shown for the users in the subsequent login.

## Procedure

1.  Go to the URL of your instance to open the login screen.

2.  Enter your user name and password.

3.  Select **Log in**.

    The multi-factor authentication screen appears.

    \[Omitted image "new-mfa.png"\] Alt text: MFA screen

4.  Select one of the methods to complete the MFA setup.

    For more information about each setup, see [Set up multi-factor authentication for the first time](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/t_SetUpMultiFactorAuthUponLogin.md).

    To postpone the setup, select **Postpone setup**. The maximum number of times you can postpone the setup is displayed on the screen and this value is configured by your administrator.


## Result

If you have already set up MFA, the recently used factor is displayed when you log in to your instance after entering your username and password.

## Recently used MFA factor

If the recently used factor was Biometric login, then on login using your username and password, you're directly displayed with the Biometric MFA setup screen.

\[Omitted image "biometirc-mfa-recent.png"\] Alt text: Used factor screen