Configure user-based multi-factor criteria
task australia Updated Sep 10, 2026 1 min read t_RequireMultifactorAuthForAUser.md
Use user-based multi-factor criteria to enable MFA for a user.
Before you begin
Role required: adaptive_auth_admin
Procedure
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Navigate to All > User Administration > Users.
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Configure the list to show the Enable Multi-factor Authentication column.
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Change the values of the Enable Multi-factor Authentication column for the selected users to true.
When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.
34 lines · 1.1 KB
---
title: Configure user-based multi-factor criteria
description: Use user-based multi-factor criteria to enable MFA for a user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_RequireMultifactorAuthForAUser.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [MFA criteria, Configuring MFA, Multi-factor authentication, Authentication, Access Management]
---
# Configure user-based multi-factor criteria
Use user-based multi-factor criteria to enable MFA for a user.
## Before you begin
Role required: adaptive\_auth\_admin
## Procedure
1. Navigate to **All** > **User Administration** > **Users**.
2. Configure the list to show the **Enable Multi-factor Authentication** column.
3. Change the values of the **Enable Multi-factor Authentication** column for the selected users to **true**.
When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.
| title | Configure user-based multi-factor criteria |
| description | Use user-based multi-factor criteria to enable MFA for a user. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/authentication/t\_RequireMultifactorAuthForAUser.html |
| release | australia |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | MFA criteriaConfiguring MFAMulti-factor authenticationAuthenticationAccess Management |