Verify user self-registration requests

---
title: Verify user self-registration requests
description: After a user registers from the Service Portal, a user record is added to the Registration Requests module. You can view the list of registered users who have successfully registered in the Service Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/verify-user-self-reg-requests.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Self-registration to ServiceNow instance, Authentication, Access Management]
---

# Verify user self-registration requests

After a user registers from the Service Portal, a user record is added to the Registration Requests module. You can view the list of registered users who have successfully registered in the Service Portal.

## Before you begin

Role required: external\_user\_self\_registration\_admin

## Procedure

1.  Navigate to **All** > **External User Self-Registration** > **Registration Requests**.

    The list of user records is displayed.

2.  Review the individual user records and modify according to your requirements.

    For example, you can change the status of a user record from **Pending** to **Processed**.