Web Authentication - MFA

---
title: Web Authentication - MFA
description: Use the Integration - Web Authentication \(com.snc.integration.webauthn\) to enable hardware key or biometric reader authentication on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/web-authentication-mfa.html
release: australia
product: Authentication
classification: authentication
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [MFA verification methods, Configuring MFA, Multi-factor authentication, Authentication, Access Management]
---

# Web Authentication - MFA

Use the **Integration - Web Authentication \(com.snc.integration.webauthn\)** to enable hardware key or biometric reader authentication on your instance.

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\[Omitted image "hardware-key.png"\] Alt text: Hardware key icon

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Hardware keys are physical hardware that you can use to authenticate. Hardware keys are inserted into a port on your device to provide authentication. For details on registering hardware keys, see [Register a hardware security key](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/mfa-setup-hardware-key-auth.md).

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\[Omitted image "biometric-2.png"\] Alt text: Biometrics icon

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Biometric authenticators use fingerprint or facial recognition to identify users. Your users can use these authenticators on their devices as part of the multi-factor login process. For details on registering biometric authenticators, see [Register a biometric authenticator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/authentication/mfa-setup-bio-auth.md).

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