Compare user access

task australia Updated Sep 10, 2026 1 min read comparing-access-controls.md
Raw file servicenow.com

Use Access Analyzer to compare two users' access control.

Before you begin

Role required: access_analyzer_admin

The following procedure describes the steps for comparing the access control between two users using the Access Analyzer.

Note: Access Analyzer is a ServiceNow® Store product.

Procedure

  1. Navigate to All > Access Analyzer > Analyze Permissions.

  2. On the Analyze access and permissions homepage, select the Compare user access tab.

  3. Fill in the following fields.

    [Omitted image "comparing-access-controls.png"] Alt text: Compare user access

Field

Description

Select user 1

User name, chosen from the list for the comparison.

Select user 2

User name, chosen from the list to compare with the user 1.

Rule Type

Access permissions analyzed for a table.Note: Only access permissions for a table can be used in Compare user access.

Select table

Table name, chosen from the list.

Select record

Record name, chosen from the list.

Select field

Field name, chosen from the list.

4. Select **Compare user access**.
The **Compare <user 1> to <user 2>: access controls** results show the operation and the access evaluation status for the users. For example, Abel Tuter and ITIL User.

\[Omitted image "comparing-access-controls-results.png"\] Alt text: Compare user access results
  1. Select an Operation in the list for details about the permission evaluation and assigned roles.

    In this example, select the read operation.

  2. Select any of the Access Control to know more about the access.

    [Omitted image "comparing-access-controls-operation.png"] Alt text: ACL details

    Access Control details are shown such as Roles, Security Attribute, Condition, and Script evaluation status.

    [Omitted image "comparing-access-controls-details.png"] Alt text: ACL details

  3. Select Show role Hierarchy to show the current roles and groups both users are assigned to.

    Based on the Role hierarchy, you can assign the necessary role and group assignments to the user to have access to the resources (table).

    [Omitted image "comparing-access-controls-role-details.png"] Alt text: Role or group details

    In the example, Abel Tuter doesn't have itil assigned.

    Select a node to learn more about the role, resources the role can access, or the group.

Search documentation
Search document titles and file paths on the australia branch