Configuring ServiceNow Vault

concept australia Updated Sep 10, 2026 1 min read configuring-servicenow-vault.md
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Learn how to install and configure ServiceNow Vault.

Configuration overview

  • Install ServiceNow Vault

    Install the ServiceNow Vault application and assign the required roles to users who need access to the Vault console.

  • Install Vault Suite

    Install all ServiceNow Vault capabilities in a single step, from either the Application Manager or the ServiceNow Vault tile on Admin Home.

  • ServiceNow Vault roles

    Learn about the roles necessary to use ServiceNow Vault and elevate to them so that you can access the full range of Vault capabilities.

  • Install Vault plugins

    Install and verify the plug-ins needed to make the most of ServiceNow Vault.

  • Install ServiceNow Otto for Vault

    Install ServiceNow Otto for Vault to make use of generative and agentic AI capabilities within ServiceNow Vault.

Using guided setup to implement ServiceNow Vault

Guided setup provides a sequence of tasks that help you configure ServiceNow Vault on your ServiceNow instance. To open guided setup for ServiceNow Vault, navigate to All > Vault > Vault console.

For more information, see Use guided setup for ServiceNow Vault.

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