Request external credential storage for Discovery and Orchestration

---
title: Request external credential storage for Discovery and Orchestration
description: The External Credential Storage plugin is available by request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/connections-and-credentials/t\_ActivateExtrnlCredStoragePlugIn.html
release: australia
product: Connections and Credentials
classification: connections-and-credentials
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [External credential storage, Get started with credentials, Connections and Credentials, Access Management]
---

# Request external credential storage for Discovery and Orchestration

The External Credential Storage plugin is available by request.

## Before you begin

Role required: admin

## About this task

There are two ways to request a plugin:

-   Access the Now Support Service Catalog directly by selecting **Automation Store** > **Service Catalog** > **Activate Plugin** on Now Support.
-   Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.

For additional details about requesting a plugin, see [Requesting a Plugin from the Service Catalog \[KB0751715\] article in the Now Support Knowledge Base](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751715).

## Procedure

1.  Navigate **All** > **All Available Applications** > **All**.

2.  Select Request plugin to open the Activate Plugin form on Now Support.

3.  On the Activate Plugin form, provide the following information.

    |Field|Description|
    |-----|-----------|
    |What is your target instance|Select the instance that you want to activate the plugin on.|
    |Which plugin would you like to activate|External Credential Storage plugin to activate.|
    |Select Maintenance Date and Time|Select the date and time to activate the plugin.|

4.  Select **Submit**.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.


**Parent Topic:**[External credential storage](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/connections-and-credentials/c_ExternalCredentialStorage.md)