Create a machine identity access control

task australia Updated Sep 10, 2026 1 min read create-a-machine-identity-access-control.md
Raw file servicenow.com

Enable administrators to define and enforce granular control for integration users by introducing User Access Profiles. This feature provides an additional layer of security and control, allowing admins to specify the exact resources (REST APIs and SOAP APIs) that an integration user can access, ensuring tighter governance and minimizing security risks.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Security > Machine Identity Access Controls.

  2. Select the New button.

  3. Fill in the fields of the form.

Field

Description

Name

Name of the access control record.

Application

Application containing the record.

Description

Description of the record.

Active

Determines if the policy is active

REST API Policy

Select the target REST API policy. Note: Select the [Omitted image "machine-acl-lock-icon.png"] Alt text: Lock and the [Omitted image "machine-acl-search-icon.png"] Alt text: Search icon to add a policy.

SOAP API Policy

Select the target SOAP API policy. Note: Select the [Omitted image "machine-acl-lock-icon.png"] Alt text: Lock and the [Omitted image "machine-acl-search-icon.png"] Alt text: Search icon to add a policy.

Tables

Select the tables this policy applies to

Applies to Child Table

Check this to apply the policy to child tables of the Tables field

4. Select the `Insert a row below` prompt and add users to apply the control to.
You can add multiple users to the access control.

**Note:** You can only select users with Web Service Access.
  1. Select Submit.

Result

The following is an example of a machine identity access control form that has been filled out:

[Omitted image "machine-acl-example.png"] Alt text: An example of a machine identity access control form filled out.

A user with an machine identity access control cannot access any other APIs (REST or SOAP) and will only be able to access the resources explicitly stated in the access control, even if they have the required roles.

Search documentation
Search document titles and file paths on the australia branch