Attachment scanning in Data Discovery jobs

concept australia Updated Sep 10, 2026 1 min read data-discovery-attachment-scanning.md
Raw file servicenow.com

Attachment scanning in Data Discovery enables you to scan, discover, and report on sensitive data in file attachments.

Sensitive data such as social security Numbers (SSN), credit card numbers, and other personally identifiable information (PII) are often contained in file attachments. Data Discovery jobs attachment scanning, enables you to discover and report sensitive data in certain attachments.The attachment scanning feature is only available for scheduled scans.

Warning: This feature requires sending your data to a controlled ServiceNow environment. Contact your account and support teams for enabling the attachment scanning feature

Limitations

  • Files must be less than 10MB.
  • Support is available for the following file types:
    • PDF
    • DOC(X)
    • TXT
    • XLS(X)
    • CSV
    • XML
    • EML
    • MSG
    • JPG
    • JPEG
    • PNG
Search documentation
Search document titles and file paths on the australia branch