Verify and troubleshoot the Edge Encryption proxy server installation

---
title: Verify and troubleshoot the Edge Encryption proxy server installation
description: After your Edge Encryption proxy is installed, you can verify the installation to locate problems or start and stop the proxy.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/edge-encryption/verify-install.html
release: australia
product: Edge Encryption
classification: edge-encryption
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Install the Edge Encryption proxy server using the interactive installer, Installing Edge Encryption, Edge Encryption, Encryption]
---

# Verify and troubleshoot the Edge Encryption proxy server installation

After your Edge Encryption proxy is installed, you can verify the installation to locate problems or start and stop the proxy.

## Before you begin

Role required: admin

## Procedure

1.  Open the Edge Encryption proxy installer.

2.  Select **Verify Installation**.

3.  Click **Proxy Directory** and select the proxy directory.

4.  Click **Run Tests**.

    Test results display.\[Omitted image "installation-tests-2.png"\] Alt text: Edge Encryption proxy installation tests

5.  Select **Next**.

    If an issue is encountered, you can move through the installer to correct the configuration. If no issues are encountered, the installer jumps to the **Launch** page. You can check the proxy status, stop the proxy, or start the proxy from the **Launch** page.


**Parent Topic:**[Install the Edge Encryption proxy server using the interactive installer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/edge-encryption/proxy-installer.md)

**Previous topic:**[Launch the Edge Encryption proxy server](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/edge-encryption/launch-proxy.md)

**Next topic:**[Install the Edge Encryption proxy server using the command line installer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/edge-encryption/manual-proxy-install.md)