Create a REST message

task australia Updated Sep 10, 2026 1 min read create-a-rest-message.md
Raw file servicenow.com

Configure a REST message for all outbound calls for a particular SCIM Provider.

Before you begin

Role required: scim_client_config_admin

Procedure

  1. Navigate to All > System Web Services > Outbound > REST Message.

  2. Select New.

  3. On the form, fill in the fields.

Field

Description

Name

Descriptive name for this message.

Endpoint

Base URL of SCIM Provider. For example, https://example.service-now.com/api/now/scim.

Authentication Type

Type of authentication to be used to connect to the external SCIM Provider. For more information, see Outbound REST authentication.

HTTP Headers

The content type that is expected from the external SCIM Provider.

For example, Header Name is the content type in the following API request body: Content-type: application/scim+json

4. In the  HTTP Methods  related list, select  **New**.
  1. Configure the following HTTP Methods.

    Note: The URLs have variables that you must replace.

Methods

Sample URL

GET

https://example.com/api/now/scim/${resourceName}

PATCH

https://example.com/api/now/scim/${resourceName}/${resourceId}

PUT

https://example.com/api/now/scim/${resourceName}/${resourceId}

DELETE

https://example.com/api/now/scim/${resourceName}/${resourceId}

POST

https://example.com/api/now/scim/${resourceName}/${resourceId}

**Note:**
-   You must create all the HTTP methods for the operation of the SCIM Client.
-   A sample REST message is shipped from the base system.
\[Omitted image "rest-message.png"\] Alt text: REST message
  1. Select Submit.

Result

The REST message record is created.

What to do next

Use the REST message to create a SCIM Provider. For more information, see Create a SCIM provider.

To learn more about how to create a REST message, see Create a REST message.

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