Configure service portal widgets allow list

reference australia Updated Sep 10, 2026 1 min read sc-configure-service-portal-widgets-allow-list.md
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Learn how to configure the glide.service_portal.widget.allow_list property securely so that the access control lists (ACLs) for the tables don't expose sensitive information.

The glide.service_portal.widget.allow_list system property determines the list of widgets that are allowed to attempt to access any table on the instance. ACLs for those tables will still be enforced. If there are misconfigured empty ACLs on tables on the instance, widgets in this list allow access to those tables, leading to information disclosure. This property is only enforced if the widget makes use of SNCACLWidgetUtil, and the property glide.service_portal.widget.enforce_public_check is set to 'true.

Ensure that the glide.service_portal.widget.allow_list system property has an empty value empty or does not exist.

More information

Attribute

Description

Configuration name

glide.service_portal.widget.allow_list

Configuration type

System Properties (/sys_properties_list.do)

Data type

String

Recommended value

<empty>

Default value

''

Fallback value

<empty>

Category

Access control

Security risk

  • Severity score: 3.7
  • CVSS score: Low
  • Security risk details: Unauthenticated users may gain unintended access to sensitive table data via Service Portal widgets, resulting in potential information disclosure.

Dependencies and prerequisites

For the glide.service_portal.widget.allow_list setting to be applicable, the glide.service_portal.widget.enforce_public_check property must be set to true.

Functional impact

This property enables customers to access any table information if the widget is set to public and is included in the property's value.

**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)
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