Data protection

reference australia Updated Sep 10, 2026 1 min read sc-data-protection.md

The data protection category addresses the elements of confidentiality, integrity and availability (CIA) of data.

The CIA components are:

Confidentiality: Data is protected from unauthorized access in transit and at rest.
Integrity: Data is protected from unauthorized creation, deletion or change.
Availability: Data is accessible when required.
Remove remember me
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Clear pasteboard when app backgrounds
The glide.sg.clear_pasteboard_when_backgrounded property controls if text copied from ServiceNow mobile app is kept in the clipboard and pasteboard after the app is in background mode. If it is not set to the recommended value of true, then sensitive information may be disclosed to the Android or iOS clipboard where it can be exposed to other applications on the device.
Restrict HR case updates from personal emails
Use the sn_hr_core.restrict_guest_email property to control whether a user can respond back to a HR case with their personal email.
Restrict oauth parameters to POST body
Use the glide.oauth.allow.parameters.in.post.body.only property restricts OAuth credentials to POST request bodies when set to true.

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---
title: Data protection
description: The data protection category addresses the elements of confidentiality, integrity and availability \(CIA\) of data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-data-protection.html
release: australia
product: Instance Security Hardening Settings
classification: instance-security-hardening-settings
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Hardening settings, Platform Security]
---

# Data protection

The data protection category addresses the elements of confidentiality, integrity and availability \(CIA\) of data.

The CIA components are:

-   Confidentiality: Data is protected from unauthorized access in transit and at rest.
-   Integrity: Data is protected from unauthorized creation, deletion or change.
-   Availability: Data is accessible when required.

-   **[Remove remember me](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-remove-remember-me.md)**  
Use the **glide.ui.forgetme** property to remove the **Remember Me** check box from the login page to prevent login information from being cached.
-   **[Clear pasteboard when app backgrounds](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-require-clearing-pasteboard-when-backgrounding-mobile-application.md)**  
The **glide.sg.clear\_pasteboard\_when\_backgrounded** property controls if text copied from ServiceNow mobile app is kept in the clipboard and pasteboard after the app is in background mode. If it is not set to the recommended value of `true`, then sensitive information may be disclosed to the Android or iOS clipboard where it can be exposed to other applications on the device.
-   **[Restrict HR case updates from personal emails](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-restrict-hr-case-updates-from.md)**  
Use the **sn\_hr\_core.restrict\_guest\_email** property to control whether a user can respond back to a HR case with their personal email.
-   **[Restrict oauth parameters to POST body](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-restrict-oauth-parameters-to-post-body.md)**  
Use the **glide.oauth.allow.parameters.in.post.body.only** property restricts OAuth credentials to POST request bodies when set to `true`.

**Parent Topic:**[Hardening settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/security-hardening-settings.md)