Enforce scoped ACL access for information request playbooks \[New in Security Center 1.3 and updated in 1.5\]

reference australia Updated Sep 10, 2026 1 min read sc-enforce-scoped-acl-access-for-information-request-playbooks.md
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Use the glide.enforce_security_scope.sn_gsm_info_req property to control access to playbook data for the Information Request playbooks feature.

The Information Request Administration application enables public sector end users to submit and track public record requests and provides government agents with a pre-defined process for handling and resolving these requests. If glide.enforce_security_scope.sn_gsm_info_req is not set to true, unexpected access could be granted to playbook data for the Information Request playbooks application. Set this property to true to only consider ACLs from the sn_gsm_info_req scope when granting access.

More information

Attribute

Description

Configuration name

glide.enforce_security_scope.sn_gsm_info_req

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Category

Access control

Security risk

  • Severity score: 4.3
  • CVSS score: Medium
  • Security risk details: If this property is set to false, then ACLs from all scopes are considered when granting access to playbook data in the scope master table. This would expose information request playbook data.

Dependencies and prerequisites

None

References

**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)
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