Require authorization for excel requests
Use the glide.basicauth.required.excel property to designate if incoming Excel requests should require basic authentication.
If the glide.basicauth.required.excel system property is not set to the recommended value of true, then this will disable Basic Authentication for Excel format export processor. This also happens when combined with a wrong role within the guest_user related property (For example a high privileged user such as Admin).
Ensure that the property glide.basicauth.required.excel exists in the System Properties [sys_properties] table and is set to true.
Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.
More information
|
Attribute |
Description |
|---|---|
|
Configuration name |
|
|
Configuration type |
System Properties (/sys_properties_list.do) |
|
Data type |
Boolean |
|
Recommended value |
true |
|
Default value |
true |
|
Fallback value |
false |
|
Category | |
|
Security risk |
|
|
Functional impact |
This remediation enforces a combination of authentication methods, in the form of basic authentication and system level access control. - It performs this authentication while retrieving data from tables/pages in the form of Excel data on the instance.
|
|
Dependencies and prerequisites |
None |
Parent Topic:API and web service
--- title: Require authorization for excel requests description: Use the glide.basicauth.required.excel property to designate if incoming Excel requests should require basic authentication. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-excel-request-authorization.html release: australia product: Instance Security Hardening Settings classification: instance-security-hardening-settings topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [API and web service, Hardening settings, Platform Security] --- # Require authorization for excel requests Use the **glide.basicauth.required.excel** property to designate if incoming Excel requests should require basic authentication. If the **glide.basicauth.required.excel** system property is not set to the recommended value of **true**, then this will disable Basic Authentication for Excel format export processor. This also happens when combined with a wrong role within the guest\_user related property \(For example a high privileged user such as Admin\). Ensure that the property **glide.basicauth.required.excel** exists in the System Properties \[sys\_properties\] table and is set to **true**. **Warning:** This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible. ## More information <table id="table_ajc_b43_3kb"><thead><tr><th> Attribute </th><th> Description </th></tr></thead><tbody><tr><td> Configuration name </td><td> **** </td></tr><tr><td> Configuration type </td><td> System Properties \(/sys\_properties\_list.do\) </td></tr><tr><td> Data type </td><td> Boolean </td></tr><tr><td> Recommended value </td><td> true </td></tr><tr><td> Default value </td><td> true </td></tr><tr><td> Fallback value </td><td> false </td></tr><tr><td> Category </td><td> [API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md) </td></tr><tr><td> Security risk </td><td> - Severity score: 7.5 - CVSS rating: High - Security risk details: Unauthenticated access to Excel export data, when combined with misconfigured guest user role, poses a significant risk of unauthorized data exposure. </td></tr><tr><td> Functional impact </td><td> This remediation enforces a combination of authentication methods, in the form of basic authentication and system level access control. - It performs this authentication while retrieving data from tables/pages in the form of Excel data on the instance. - It restricts any guest users who are currently accessing this data. If applicable, you may need to create a new account for users who need access to this content, with necessary access control permissions. </td></tr><tr><td> Dependencies and prerequisites </td><td> None </td></tr></tbody> </table>To learn more about adding or creating a system property, see [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md). **Parent Topic:**[API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md)
| title | Require authorization for excel requests |
| description | Use the glide.basicauth.required.excel property to designate if incoming Excel requests should require basic authentication. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-excel-request-authorization.html |
| release | australia |
| product | Instance Security Hardening Settings |
| classification | instance-security-hardening-settings |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | API and web serviceHardening settingsPlatform Security |