Enable HTML Sanitizer \[Updated in Security Center 1.3\]

reference australia Updated Sep 10, 2026 1 min read sc-html-sanitizer.md
Raw file servicenow.com

Use the glide.html.sanitize_all_fields property to enable the HTMLSanitizer script include, which sanitizes HTML input based on exclusion listed and inclusion listed attributes configured in a script.

The field types available with dictionary/fields include HTML and Translated HTML. These HTML input fields enable users to write HTML formatted input, for example:

<h1>Test</h1>, using the most basic HTML tags such as <img>, <a href …>, and <iframe>.

It can open a door for a malicious attacker to inject malicious vector with HTML tags such as:

[<IMG SRC=" &#14; JavaScript:alert('XSS');">][<IMG onmouseover="alert('xss')">],[a href="" onclick=alert(/xss/)].

More information

Attribute

Description

Property name

glide.html.sanitize_all_fields

Configuration type

System Properties (/sys_properties_list.do)

Category

Validation, sanitization, and encoding

Purpose

Prevents application against cross site scripting and HTML injection attacks

Recommended value

true

Default value

true

Security risk rating

8.8

Functional impact

This remediation enforces HTML-output encoding mechanism before the user data is rendered back to the user. If customer has any customization that involves rendering of the HTML attribute or content data, then there is a functionality impact.

Security risk

(High) User input should be securely treated when the data is being stored and processed on the application.This reduces client-side cross-site scripting attacks by output encoding the data.

Workaround

This property sanitizes all HTML fields in the system. If you must enable HTML sanitization on individual fields, see Enable sanitization on individual fields.

You can also configure the inclusion list or exclusion list to sanitize HTML tags and attributes as per your organizations policy.

References

Enabling HTML sanitizer

HTML sanitizer

To learn more about adding or creating a system property, see [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AddAPropertyUsingSysPropsList.md).

Parent Topic:Validation, sanitization, and encoding

Search documentation
Search document titles and file paths on the australia branch