Log user impersonation

reference australia Updated Sep 10, 2026 1 min read sc-log-user-impersonation.md

Configure glide.sys.log_impersonation to control if user-impersonating events are logged in your instance.

If glide.sys.log_impersonation is not set to the recommended value of true, then user-impersonating events are no longer logged.

Ensure that the property glide.sys.log_impersonation exists in the System Properties [sys_properties] table and is set to true. If the property does not appear in the System Properties [sys_properties] table, add a new record.

More information

Attribute	Description
Configuration name	glide.sys.log_impersonation
Configuration type	System Properties (/sys_properties_list.do)
Data type	Boolean
Recommended value	true
Default value	true
Fallback value	false
Category	Error handling and logging
Security risk	Severity score: 6.4 CVSS score: Medium Security risk details: ServiceNow's automated security detections and security investigation capabilities effectiveness is reduced.
Dependencies and prerequisites	None
References	Impersonating users

**Parent Topic:**[Error handling and logging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-error-handling-logging.md)

118 lines · 2.5 KB Wrap lines

---
title: Log user impersonation
description: Configure glide.sys.log\_impersonation to control if user-impersonating events are logged in your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-log-user-impersonation.html
release: australia
product: Instance Security Hardening Settings
classification: instance-security-hardening-settings
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Error handling and logging, Hardening settings, Platform Security]
---

# Log user impersonation

Configure **glide.sys.log\_impersonation** to control if user-impersonating events are logged in your instance.

If **glide.sys.log\_impersonation** is not set to the recommended value of **true**, then user-impersonating events are no longer logged.

Ensure that the property **glide.sys.log\_impersonation** exists in the System Properties \[sys\_properties\] table and is set to **true**. If the property does not appear in the System Properties \[sys\_properties\] table, add a new record.

## More information

<table id="table_ajc_b43_3kb"><thead><tr><th>

Attribute

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Configuration name

</td><td>

**glide.sys.log\_impersonation**

</td></tr><tr><td>

Configuration type

</td><td>

System Properties \(/sys\_properties\_list.do\)

</td></tr><tr><td>

Data type

</td><td>

Boolean

</td></tr><tr><td>

Recommended value

</td><td>

true

</td></tr><tr><td>

Default value

</td><td>

true

</td></tr><tr><td>

Fallback value

</td><td>

false

</td></tr><tr><td>

Category

</td><td>

[Error handling and logging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-error-handling-logging.md)

</td></tr><tr><td>

Security risk

</td><td>

-   Severity score: 6.4
-   CVSS score: Medium
-   Security risk details: ServiceNow's automated security detections and security investigation capabilities effectiveness is reduced.

</td></tr><tr><td>

Dependencies and prerequisites

</td><td>

None

</td></tr><tr><td>

References

</td><td>

[Impersonating users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_ImpersonateAUser.md)

</td></tr></tbody>
</table>**Parent Topic:**[Error handling and logging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-error-handling-logging.md)