Require authorization for csv requests

reference australia Updated Sep 10, 2026 1 min read sc-require-authorization-for-csv-requests.md
Raw file servicenow.com

Use the glide.basicauth.required.csv property to designate if incoming CSV (Comma-Separated Values) requests should require basic authentication.

More information

If the glide.basicauth.required.csv system property isn't set to the recommended value of true, then Basic Authentication for CSV format export processor is disabled. This also happens when combined with a wrong role within the guest_user related property (Ex: high privileged role). This will lead to unauthenticated access to instance data.

Ensure the property glide.basicauth.required.csv exists in the System Properties [sys_properties] table and is set to true.

Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.

More information

Attribute

Description

Configuration name

glide.basicauth.required.csv

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Fallback value

false

Category

API and web service

Security risk

  • Severity score: 7.5
  • CVSS rating: High
  • Security risk details: Unauthenticated access to CSV export data, when combined with misconfigured guest user role, poses a significant risk of unauthorized data exposure.

Functional impact

This remediation enforces a combination of authentication methods, in the form of basic authentication and system level access control.- It performs this authentication while retrieving data from tables/pages in the form of CSV data on the instance.

  • It restricts any guest users who are currently accessing this data. If applicable, you may need to create a new account for users who need access to this content, with necessary access control permissions.

To learn more, see Retrieving data from a CSV formatted file.

Dependencies and prerequisites

None

**Parent Topic:**[API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md)
Search documentation
Search document titles and file paths on the australia branch