Maximize reset password verification delay duration

reference australia Updated Sep 10, 2026 1 min read sc-reset-password-verification-delay.md
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Configure the delay, in milliseconds, that a user must wait before submitting a new password reset request.

If password_reset.verification.delay isn't set to the recommended value of 1000 or more, then password reset verification codes will be susceptible to brute force attacks.

More information

Attribute

Description

Configuration name

password_reset.verification.delay

Configuration type

System Properties (/sys_properties_list.do)

Data type

String

Recommended value

An integer greater than or equal to 1000

Default value

1000

Fallback value

1000

Category

Authentication

Security risk

  • Severity score: 5.9
  • CVSS rating: Medium
  • Security risk details: The milliseconds delay limits the ability of a malicious actor to attempt to guess users identification or verification details, by using automation tools (bots).

Functional impact

None

Dependencies and prerequisites

None

**Parent Topic:**[Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-authentication.md)
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