Restrict access to emails with empty target table
Activate the glide.email.email_with_no_target_visible_to_all property to restrict user access to emails, unless they were the one who sent the email or have an admin role.
If the glide.email.email_with_no_target_visible_to_all system property isn't set to the recommended value of false, then low level users will have access to emails which are not their own.
Ensure that the property glide.email.email_with_no_target_visible_to_all is set to false.
More information
|
Attribute |
Description |
|---|---|
|
Configuration name |
glide.email.email_with_no_target_visible_to_all |
|
Configuration type |
System Properties (/sys_properties_list.do) |
|
Data type |
Boolean |
|
Recommended value |
false |
|
Default value |
FALSE |
|
Fallback value |
false |
|
Category | |
|
Security risk |
|
|
Functional impact |
Users are no longer able to see emails where target table is empty unless they are an admin or were the sender of the email. |
|
Dependencies and prerequisites |
None |
--- title: Restrict access to emails with empty target table description: Activate the glide.email.email\_with\_no\_target\_visible\_to\_all property to restrict user access to emails, unless they were the one who sent the email or have an admin role. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-restrict-access-to-emails-with-empty-target-table.html release: australia product: Instance Security Hardening Settings classification: instance-security-hardening-settings topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Access control, Hardening settings, Platform Security] --- # Restrict access to emails with empty target table Activate the **glide.email.email\_with\_no\_target\_visible\_to\_all** property to restrict user access to emails, unless they were the one who sent the email or have an admin role. If the **glide.email.email\_with\_no\_target\_visible\_to\_all** system property isn't set to the recommended value of **false**, then low level users will have access to emails which are not their own. Ensure that the property **glide.email.email\_with\_no\_target\_visible\_to\_all** is set to **false**. ## More information <table id="table_ajc_b43_3kb"><thead><tr><th> Attribute </th><th> Description </th></tr></thead><tbody><tr><td> Configuration name </td><td> **glide.email.email\_with\_no\_target\_visible\_to\_all** </td></tr><tr><td> Configuration type </td><td> System Properties \(/sys\_properties\_list.do\) </td></tr><tr><td> Data type </td><td> Boolean </td></tr><tr><td> Recommended value </td><td> false </td></tr><tr><td> Default value </td><td> FALSE </td></tr><tr><td> Fallback value </td><td> false </td></tr><tr><td> Category </td><td> [Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md) </td></tr><tr><td> Security risk </td><td> - Severity score: 6.5 - CVSS rating: Medium - Security risk details: Emails without a target record are visible to all users, allowing unauthorized access to sensitive communication and violating data confidentiality principles. </td></tr><tr><td> Functional impact </td><td> Users are no longer able to see emails where target table is empty unless they are an admin or were the sender of the email. </td></tr><tr><td> Dependencies and prerequisites </td><td> None </td></tr></tbody> </table>**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)
| title | Restrict access to emails with empty target table |
| description | Activate the glide.email.email\_with\_no\_target\_visible\_to\_all property to restrict user access to emails, unless they were the one who sent the email or have an admin role. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-restrict-access-to-emails-with-empty-target-table.html |
| release | australia |
| product | Instance Security Hardening Settings |
| classification | instance-security-hardening-settings |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Access controlHardening settingsPlatform Security |