Restrict platform analytics export to authorized roles

reference australia Updated Sep 10, 2026 2 min read sc-restrict-platform-analytics-export.md
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The glide.par.export.allowed_roles property is a comma-separated list of role names permitted to export Platform Analytics dashboards and visualizations to PDF or PPT format.

This property determines which roles can export Platform Analytics dashboards and visualizations. When this property is not configured, any user who can reach the export action is allowed to export, with no additional role check. When populated, only users holding at least one of the listed roles may export; all others are denied and logged.

This property only takes effect when the glide.par.export.enabled property is also set to true.

To configure this property:

  1. Navigate to /sys_properties_list.do on the instance.
  2. Set the glide.par.export.allowed_roles property to a comma-separated list of role names that should be permitted to export Platform Analytics content.

More information

Attribute

Description

Configuration name

glide.par.export.allowed_roles

Configuration type

System Properties (/sys_properties_list.do)

Data type

String, Comma-separated list of role names

Recommended value

Customer-specified roles authorized to export Platform Analytics dashboards and visualizations

Default value

Empty (no role restriction)

Fallback value

Empty (no role restriction)

Category

Access control

Security risk

  • By default, the glide.par.export.allowed_roles property is empty, allowing any authenticated user who can view a dashboard or visualization and reach its export action to generate an export. No role-based restriction beyond whatever access already let them view it on screen.
  • Converting on-screen, view-only access into a downloadable file materially changes the risk profile of that data. An export can be freely shared, stored outside the instance, or removed from the organization's control. Unlike an on-screen view, there is no way to revoke or audit it after the fact. This applies to every user who can reach the export feature, not a narrow population of privileged users.

Dependencies and prerequisites

This property has no effect unless the glide.par.export.enabled property is also set to true. If the glide.par.export.enabled property is set to false, export is already turned off entirely.

Functional impact

Populating this property restricts export to only the listed roles. Users without one of those roles will not be able to see or trigger export actions. This may be a visible change for existing users who previously exported without any role requirement. Instance owners should identify which roles genuinely need to distribute exported dashboard content and list only those roles. There is no single correct role list that applies to all instances, because this depends on each organization's own reporting and data-handling policies.

**Parent Topic:**[Access control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-access-control.md)
Keywords platform analyticsexportrolessecurity
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