Minimize one-time out of band verifier lifetime duration \[Updated in Security Center 1.3\]

reference australia Updated Sep 10, 2026 1 min read sc-short-one-time-out-of-band-verifier-lifetime.md
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Manage the time duration for out-of-band verifiers.

An out-of-band verifier is an alternative delivery method for one-time code situations. For example, resetting a multi-factor token. If this method is enabled by administrators in the Multi-factor authentication plugin, a one-time code is delivered by email. Set one-time out-of-band verifiers to expire after 10 minutes to limit the validity window. A larger time window allows more time for the code to be compromised through illicit means such as phishing, social engineering, or shoulder-surfing attacks.

More information

Attribute

Description

Configuration name

glide.multifactor.onetime.code.validity

Configuration type

System Properties (/sys_properties_list.do)

Data type

integer

Recommended value

10

Default value

10

Category

Authentication

Security risk

  • Severity score: 3.9
  • CVSS score: Low
  • Security risk details: Set one-time out-of-band verifiers to expire after 10 minutes. Anything longer increases the risk of the code being compromised by a bad actor.

Dependencies and prerequisites

Multi-factor authentication

References

Multi-factor Authentication criteria

**Parent Topic:**[Authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-authentication.md)
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