Validate SOAP content type
Use the glide.soap.require_content_type_xml property to enable validation of a content type as text/xml and protect against invalid SOAP requests.
If the glide.soap.require_content_type_xml system property is not set to the recommended value of true, then there is no validation for the SOAP request.
Ensure that the property glide.soap.require_content_type_xml is set to true.
Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.
More information
|
Attribute |
Description |
|---|---|
|
Configuration name |
glide.soap.require_content_type_xml |
|
Configuration type |
System Properties (/sys_properties_list.do) |
|
Data type |
Boolean |
|
Recommended value |
true |
|
Default value |
true |
|
Fallback value |
false |
|
Category | |
|
Security risk |
|
|
Functional impact |
This remediation enables validation of SOAP content type for all the inbound SOAP requests. - If you are using a content type other than text/xml for inbound requests, it may cause potential failure of SOAP transactions.
|
|
Dependencies and prerequisites |
None |
--- title: Validate SOAP content type description: Use the glide.soap.require\_content\_type\_xml property to enable validation of a content type as text/xml and protect against invalid SOAP requests. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-soap-content-type-checking.html release: australia product: Instance Security Hardening Settings classification: instance-security-hardening-settings topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [API and web service, Hardening settings, Platform Security] --- # Validate SOAP content type Use the **glide.soap.require\_content\_type\_xml** property to enable validation of a content type as text/xml and protect against invalid SOAP requests. If the **glide.soap.require\_content\_type\_xml** system property is not set to the recommended value of **true**, then there is no validation for the SOAP request. Ensure that the property **glide.soap.require\_content\_type\_xml** is set to **true**. **Warning:** This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible. ## More information <table id="table_ajc_b43_3kb"><thead><tr><th> Attribute </th><th> Description </th></tr></thead><tbody><tr><td> Configuration name </td><td> **glide.soap.require\_content\_type\_xml** </td></tr><tr><td> Configuration type </td><td> System Properties \(/sys\_properties\_list.do\) </td></tr><tr><td> Data type </td><td> Boolean </td></tr><tr><td> Recommended value </td><td> true </td></tr><tr><td> Default value </td><td> true </td></tr><tr><td> Fallback value </td><td> false </td></tr><tr><td> Category </td><td> [API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md) </td></tr><tr><td> Security risk </td><td> - Severity score: 8.8 - CVSS rating: High - Security risk details: This lack of validation can enable Cross-Site Request Forgery \(CSRF\) attacks, allowing malicious actors to trick authenticated users into sending unauthorized SOAP requests. </td></tr><tr><td> Functional impact </td><td> This remediation enables validation of SOAP content type for all the inbound SOAP requests. - If you are using a content type other than text/xml for inbound requests, it may cause potential failure of SOAP transactions. - If you are not using the correct MIME type, it could disrupt third-party integrations. </td></tr><tr><td> Dependencies and prerequisites </td><td> None </td></tr></tbody> </table>**Parent Topic:**[API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md)
| title | Validate SOAP content type |
| description | Use the glide.soap.require\_content\_type\_xml property to enable validation of a content type as text/xml and protect against invalid SOAP requests. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/instance-security-hardening-settings/sc-soap-content-type-checking.html |
| release | australia |
| product | Instance Security Hardening Settings |
| classification | instance-security-hardening-settings |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | API and web serviceHardening settingsPlatform Security |