Require authorization for XML requests

reference australia Updated Sep 10, 2026 1 min read sc-xml-request-authorization.md
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Use the glide.basicauth.required.xml property to designate if incoming XML requests should require basic authentication.

If the glide.basicauth.required.xml system property is not set to the recommended value of true, then Basic Authentication is disabled for the XML format export processor. This also happens when combined with a wrong role within the guest_user related property (For example a high privileged user such as Admin). This leads to unauthenticated access to instance data.

Warning: This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.

More information

Attribute

Description

Configuration name

glide.basicauth.required.xml

Configuration type

System Properties (/sys_properties_list.do)

Data type

Boolean

Recommended value

true

Default value

true

Fallback value

false

Category

API and web service

Security risk

  • Severity score: 7.5
  • CVSS rating: High
  • Security risk details: Unauthenticated access to XML export data, when combined with misconfigured guest user role, poses a significant risk of unauthorized data exposure.

Functional impact

None

Dependencies and prerequisites

None

**Parent Topic:**[API and web service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-security/instance-security-hardening-settings/sc-api-web-service.md)
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