Administering emails in Configurable Workspace
concept australia Updated Nov 6, 2026 1 min read administer-emails-configurable-workspace.md
Administer email features that aren't configured in UI Builder with components.
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Digital signature and encryption
Configure emails that send a digital signature to verify you as an authentic sender and an email encryption to certify authentic recipients.
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Configure an email template in Configurable Workspace to quickly create emails for common issues.
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Configure a collapsible template
Configure an email template with collapsed content by hiding it behind an ellipsis.
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Disable response templates for journal fields in Configurable Workspace.
34 lines · 1.8 KB
---
title: Administering emails in Configurable Workspace
description: Administer email features that aren't configured in UI Builder with components.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/administer-emails-configurable-workspace.html
release: australia
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Administer, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---
# Administering emails in Configurable Workspace
Administer email features that aren't configured in UI Builder with components.
- **[Digital signature and encryption](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/config-email-digital-signature-encryption.md)**
Configure emails that send a digital signature to verify you as an authentic sender and an email encryption to certify authentic recipients.
- **[Configure an email template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/configure-email-templates.md)**
Configure an email template in Configurable Workspace to quickly create emails for common issues.
- **[Configure a collapsible template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/configure-collapsible-email-templates.md)**
Configure an email template with collapsed content by hiding it behind an ellipsis.
- **[Disable response templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/configure-response-templates.md)**
Disable response templates for journal fields in Configurable Workspace.
| title | Administering emails in Configurable Workspace |
| description | Administer email features that aren't configured in UI Builder with components. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/administer-emails-configurable-workspace.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | AdministerConfigurable Workspace UIConfigure UIs and portalsConfigure user experiences |