Configuring Guided Tours
concept australia Updated Sep 10, 2026 1 min read configure-guided-tours.md
Guided tour configurations allow you to enable, create, modify, and customize tours, as well as configure them to launch automatically and customize the tour experience.
- Plan Guided Tours
Planning is essential before entering a guided tour into the system. Create an outline and include any assumptions to assist you during the tour creation. - Enable Guided Tours
Enable guided tours for Standard platform UI, Workspace, Service Portal pages, and Custom UI. - Create Guided Tours
After you outline the guided tour, use the Guided Tour Designer (GTD) to enter the steps using callouts and triggers. - Edit Guided Tours
You can modify the settings of a guided tour by using the Guided Tour Designer (GTD). - Test Guided Tours
Test your guided tour to verify it achieves your intended goal. - Configure auto-launch for Guided Tours
Configure one or more tours to launch automatically when a user lands on a page. - Domain separation and Guided Tours
You can assign a domain to a guided tour during its creation or edit the domain of the tour at any time. - Assign a view to Guided Tours
You can assign a list or form view to a step in a guided tour. - Create Guided Tours with accessibility enabled
The Guided Tour Designer has accessibility features so that users can design tours using screen readers and keyboard navigation.
Parent Topic:Guided Tours
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--- title: Configuring Guided Tours description: Guided tour configurations allow you to enable, create, modify, and customize tours, as well as configure them to launch automatically and customize the tour experience. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/configure-guided-tours.html release: australia product: Adoption Services classification: adoption-services topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Guided Tours, Adoption services, Configure user experiences] --- # Configuring Guided Tours Guided tour configurations allow you to enable, create, modify, and customize tours, as well as configure them to launch automatically and customize the tour experience. - **[Plan Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/plan-a-guided-tour.md)** Planning is essential before entering a guided tour into the system. Create an outline and include any assumptions to assist you during the tour creation. - **[Enable Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/activate-guidedtours-service-portal.md)** Enable guided tours for Standard platform UI, Workspace, Service Portal pages, and Custom UI. - **[Create Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/add-guided-tour.md)** After you outline the guided tour, use the Guided Tour Designer \(GTD\) to enter the steps using callouts and triggers. - **[Edit Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/edit-guided-tour.md)** You can modify the settings of a guided tour by using the Guided Tour Designer \(GTD\). - **[Test Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/testing-guided-tours.md)** Test your guided tour to verify it achieves your intended goal. - **[Configure auto-launch for Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/auto-launch-guided-tours.md)** Configure one or more tours to launch automatically when a user lands on a page. - **[Domain separation and Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/create-domain-separated-guided-tours.md)** You can assign a domain to a guided tour during its creation or edit the domain of the tour at any time. - **[Assign a view to Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/use-view-guided-tour.md)** You can assign a list or form view to a step in a guided tour. - **[Create Guided Tours with accessibility enabled](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/use-gtd-with-accessibility.md)** The Guided Tour Designer has accessibility features so that users can design tours using screen readers and keyboard navigation. **Parent Topic:**[Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/guided-tours.md)
| title | Configuring Guided Tours |
| description | Guided tour configurations allow you to enable, create, modify, and customize tours, as well as configure them to launch automatically and customize the tour experience. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/configure-guided-tours.html |
| release | australia |
| product | Adoption Services |
| classification | adoption-services |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Guided ToursAdoption servicesConfigure user experiences |