Modify embedded help role priority

task australia Updated Sep 10, 2026 1 min read modify-embedded-help-role-priority.md

You can modify the default order of priority that is assigned to a role in the Embedded Help Role Priority [sys_embedded_help_role] table. The priority order determines what embedded help content a user accesses on a UI page, based on roles assigned to the user.

Before you begin

Role required: embedded_help_admin or admin

About this task

When you add a role, such as a role for a custom application, it is automatically added to the Embedded Help Role Priority [sys_embedded_help_role] table with the appropriate default order. You can modify the role priority, including adding priority numbers between the default priority numbers, if appropriate.

Procedure

Navigate to All > Embedded Help > Role Priority and locate the role to modify the priority.
Double-click the value in the Order column to open the list editor.
Enter the new priority order number and click the green check mark to save it.

Parent Topic:Embedded Help roles

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---
title: Modify embedded help role priority
description: You can modify the default order of priority that is assigned to a role in the Embedded Help Role Priority \[sys\_embedded\_help\_role\] table. The priority order determines what embedded help content a user accesses on a UI page, based on roles assigned to the user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/modify-embedded-help-role-priority.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Embedded Help roles, Embedded Help planning, Configuring Embedded Help, Embedded Help, In-product help, Adoption services, Configure user experiences]
---

# Modify embedded help role priority

You can modify the default order of priority that is assigned to a role in the Embedded Help Role Priority \[sys\_embedded\_help\_role\] table. The priority order determines what embedded help content a user accesses on a UI page, based on roles assigned to the user.

## Before you begin

Role required: embedded\_help\_admin or admin

## About this task

When you add a role, such as a role for a custom application, it is automatically added to the Embedded Help Role Priority \[sys\_embedded\_help\_role\] table with the appropriate default order. You can modify the role priority, including adding priority numbers between the default priority numbers, if appropriate.

## Procedure

1. Navigate to **All** &gt; **Embedded Help** &gt; **Role Priority** and locate the role to modify the priority.

2. Double-click the value in the **Order** column to open the list editor.

3. Enter the new priority order number and click the green check mark to save it.

**Parent Topic:**[Embedded Help roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/embedded-help-roles.md)