Using Guided Tours

---
title: Using Guided Tours
description: Use Guided Tours for onboarding new users, training on new features, and providing in-application assistance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/adoption-services/using-guided-tours.html
release: australia
product: Adoption Services
classification: adoption-services
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Guided Tours, Adoption services, Configure user experiences]
---

# Using Guided Tours

Use Guided Tours for onboarding new users, training on new features, and providing in-application assistance.

-   **[Guided Tour Designer use case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/guided-tour-designer-use-case.md)**  
Guided Tour Designer is an interactive guide that assist administrators in creating and editing guided tours for ServiceNow® applications, service portals, and custom applications.
-   **[Start a guided tour](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/accessing-guided-tours.md)**  
Guided Tours are available across four user interface types: Standard, Service Portal, Workspace, and Custom UI.
-   **[Guided Tours dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/guided-tour-overview.md)**  
The Guided Tours Overview dashboard provides statistics related to guided tour usage.

**Parent Topic:**[Guided Tours](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/adoption-services/guided-tours.md)