Agent assist

---
title: Agent assist
description: Learn about the Agent assist component in the tabs sidebar for a Configurable Workspace record page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/agent-assist-configurable-workspace.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Tabs sidebar, Explore, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Agent assist

Learn about the Agent assist component in the tabs sidebar for a Configurable Workspace record page.

Agent assist helps an agent resolve issues by providing a list of resources related to an open record's short description.

It appears as a tab within the tabs sidebar for a standard record page.

\[Omitted image "configurable-workspace-agent-assist.png"\] Alt text: Agent Assist for Configurable Workspace

The Agent assist component is configured and customized by admins in UI Builder. For information on Agent assist component configurations, see [Agent assist UIB Setup](https://developer.servicenow.com/dev.do#!/reference/next-experience/yokohama/now-components/sn-agent-assist-uib/uib-setup).