Use email templates in the mini email composer

---
title: Use email templates in the mini email composer
description: Quickly compose emails for common issues by selecting an email template in the record view instead of manually drafting an email.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/compose-emails-with-email-templates.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mini email composer, Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Use email templates in the mini email composer

Quickly compose emails for common issues by selecting an email template in the record view instead of manually drafting an email.

## Before you begin

Role required: email\_composer

## Procedure

1.  Open a Workspace record in your instance.

2.  Open the mini email composer by selecting the **Email** tab under the Compose panel.

3.  From the email footer, select the Apply templates icon \(\[Omitted image "x-apply-templates-icon.png"\] Alt text: Apply templates icon\).

    A modal opens with different types of templates.

    \[Omitted image "xs2-email-templates-tab.png"\] Alt text: Apply templates modal

4.  Select the **Email templates** tab.

5.  Select an email template from the list.

    **Note:** Find the email template you need by using the search bar in the Email templates tab.

    A preview of the selected email template opens.

6.  Add the template to your email by selecting **Apply**.