Configure an action configuration record

task australia Updated Sep 10, 2026 1 min read config-da-action-configuration.md
Raw file servicenow.com

Create an action configuration record for a form or list action and copy the action configuration record's sys_id.

Before you begin

Role required: admin

About this task

An action configuration is a record that defines how and where a declarative action is used in a Configurable Workspace.

Procedure

  1. Navigate to All > Now Experience Framework > Declarative Actions and select either Form Actions or List Actions.

    An Action Assignment record opens.

  2. Select the Action Configurations related list tab.

  3. Select New.

    A new UX Actions Configuration record opens.

  4. Complete the following fields:

    • Name

      Enter a name for the action configuration.

    • Description

      Enter a description for the action configuration.

  5. Select the Additional actions icon ([Omitted image "MenuIcon.png"] Alt text:), and select Copy sys_id.

    The action configuration record’s sys_id is copied to clipboard. You’ll need to use the sys_id in UI Builder to display the action on a workspace page.

    For example, you can display a restricted global list action on a specified workspace page. For instructions, see Restrict a global list action to a workspace page.

  6. Select Submit.

Result

An action configuration record is created for the form or list action, and the action configuration record's sys_id is copied to clipboard.

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