Disable live form features

task australia Updated Sep 10, 2026 1 min read configure-live-form-feat.md
Raw file servicenow.com

User presence includes several new live form features for Core UI. You can show or hide these features using the glide.ui16.live_forms.enabled property.

Before you begin

Role required: admin

About this task

The glide.ui16.live_forms.enabled property is included automatically with Core UI (UI16) as part of the com.glide.ui.form_presence plugin. It controls the following form features:

  • Live form updates
  • Form presence
  • Activity formatter appearance
  • Attachments displaying in the activity stream

Procedure

  1. Enter sys_properties.list in the Navigation filter.

  2. In the system properties list, search for the glide.ui16.live_forms.enabled property.

  3. In the Value field, type false.

Parent Topic:User presence

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