Configure content links

task australia Updated Sep 10, 2026 2 min read t_ConfigureContentLinks.md
Raw file servicenow.com

Use content links to create navigational links to information outside your instance. Content links are the predecessors to navigation menus.

Before you begin

Role required: content_admin or admin

About this task

After the content link is configured, it must be defined in a list block. List blocks use content links to reference information outside of your CMS.

Procedure

  1. Navigate to All > Content Management > Specialty Content > Content Links.

  2. Click New.

  3. On the form, fill in the fields.

    Field Description
    Name Type a unique name for the content link
    Redirect to Select the location of the external link
    Category Select a category to provide organization for the list content block.
    URL Click the lock icon to open the edit field, then enter the site URL to open when the link is clicked. This field is available only if Redirect to is set to The specified URL.
    Open in Select the behavior of the clicked link.
    Detail page Select the page where the link opens when it is clicked. This field is available only if Redirect to is set to A content page.
    iFrame Enter the name of the iFrame where the link opens when it is clicked. Make sure that there is an iFrame on the page where the link opens. This field is available only if Open In is set to Named iFrame.
  4. Click Submit.

  5. From Content Management > Blocks > Lists, create a list block that references the content links by selecting Content Link in the table field.

  6. Create a query to determine which external links display on the page.

    For example, the query Category is Search displays any external links that have a category defined as Search.

  7. Click Update.

Parent Topic:Types of content blocks

Related topics

Configure a header block

Create a navigation menu block

Configure dynamic blocks

Customize the list block

Configure a static HTML block

Configure Flash movie blocks

Configure iFrames

Configure a detailed content block

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