Configure Content Management sites
Planning a CMS site involves obtaining resources, communicating with others about design, and gathering content.
Before you begin
Role required: content_admin or admin
About this task
The following steps are a high-level overview of how to set up a site.
Procedure
-
Plan and design your content.
-
Create a site.
The site is the container that holds all the content. To simplify your process, you can copy an existing site and edit its components. For more information on creating a site, see Create a site. For more information on copying a site, see Copy a site.
-
Add pages to the site.
Pages contain blocks of information for the site. For more information, see Create a content page.
-
Create content blocks to customize the layout, headers, menu navigation, lists, and static and dynamic content.
Content blocks are chunks of actual HTML that make up the content page. There are various content block types available to help with your customization. For more information, see Content blocks.
-
Add style to your site using themes, style sheets, and frames.
Neither content sites or content pages reference style sheets directly. Configure them using the Themes or Style Sheets options. For more information, see Style in Content Management.
-
Test the site.
After you create or modify a site, test the site to ensure that content displays properly and all links work correctly. For more information, see Test the site.
- Content sites
A content site is a group of related content pages that have the same basic theme, layout, and URL suffix. - Content pages in CMS
Content pages are the core of the Content Management System. A content page is a web page that displays blocks of content. - Content Management templates
Templates are content pages that are reused to provide a consistent look and feel. - Content types
Content types provide site-specific control of how system data defined by templates is rendered. - Content blocks
A block is a defined piece of content within the system that can be reused. - Style in Content Management
Content pages can be styled with CSS, just like any HTML website. - Content Management meta tags
Meta tags are special tags in web pages that contain information about the page but are not rendered with the page. You can define custom meta tags for content pages.
Parent Topic:Content Management System
Related topics
Domain separation and the Content Management System
Content Management integration points
---
title: Configure Content Management sites
description: Planning a CMS site involves obtaining resources, communicating with others about design, and gathering content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/content-management-system/t\_CreateASite.html
release: australia
product: Content Management System
classification: content-management-system
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Content Management System, Configure UIs and portals, Configure user experiences]
---
# Configure Content Management sites
Planning a CMS site involves obtaining resources, communicating with others about design, and gathering content.
## Before you begin
Role required: content\_admin or admin
## About this task
The following steps are a high-level overview of how to set up a site.
## Procedure
1. Plan and design your content.
2. Create a site.
The site is the container that holds all the content. To simplify your process, you can copy an existing site and edit its components. For more information on creating a site, see [Create a site](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/t_CreateANewSite.md). For more information on copying a site, see [Copy a site](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/t_CopyASite.md).
3. Add pages to the site.
Pages contain blocks of information for the site. For more information, see [Create a content page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/t_CreateAContentPage.md).
4. Create content blocks to customize the layout, headers, menu navigation, lists, and static and dynamic content.
Content blocks are chunks of actual HTML that make up the content page. There are various content block types available to help with your customization. For more information, see [Content blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentBlocks.md).
5. Add style to your site using themes, style sheets, and frames.
Neither content sites or content pages reference style sheets directly. Configure them using the Themes or Style Sheets options. For more information, see [Style in Content Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_StyleInContentManagement.md).
6. Test the site.
After you create or modify a site, test the site to ensure that content displays properly and all links work correctly. For more information, see [Test the site](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentManagementTesting.md).
- **[Content sites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentSite.md)**
A content site is a group of related content pages that have the same basic theme, layout, and URL suffix.
- **[Content pages in CMS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentPages.md)**
Content pages are the core of the Content Management System. A content page is a web page that displays blocks of content.
- **[Content Management templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentManagementTemplates.md)**
Templates are content pages that are reused to provide a consistent look and feel.
- **[Content types](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentTypes.md)**
Content types provide site-specific control of how system data defined by templates is rendered.
- **[Content blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentBlocks.md)**
A block is a defined piece of content within the system that can be reused.
- **[Style in Content Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_StyleInContentManagement.md)**
Content pages can be styled with CSS, just like any HTML website.
- **[Content Management meta tags](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentManagementMetaTags.md)**
Meta tags are special tags in web pages that contain information about the page but are not rendered with the page. You can define custom meta tags for content pages.
**Parent Topic:**[Content Management System](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentManagementSystem.md)
**Related topics**
[Content Management design]()
[Domain separation and the Content Management System]()
[Content Management integration points]()
[Content Management testing]()
[Global search in Content Management]()
[CMS translation]()
[Content Management design](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/content-management-system/c_ContentManagementPlanning.md)
| title | Configure Content Management sites |
| description | Planning a CMS site involves obtaining resources, communicating with others about design, and gathering content. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/content-management-system/t\_CreateASite.html |
| release | australia |
| product | Content Management System |
| classification | content-management-system |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Content Management SystemConfigure UIs and portalsConfigure user experiences |