Configure a static HTML block

task australia Updated Sep 10, 2026 3 min read t_StaticHTMLBlock.md
Raw file servicenow.com

Use static blocks for text that does not change. For example, use a static block for a site footer with only the company or organization name. A static HTML block allows any HTML code to be run within a page.

Before you begin

Role required: content_admin or admin

About this task

Anyone who edits their own HTML, Jelly, or Javascript may find the HTML editor in the static block limited. The HTML editor can also add tags or formats that advanced coders find unnecessary. For more advanced options, use dynamic blocks.

Procedure

  1. Navigate to All > Content Management > Blocks > Static HTML.

  2. Click New.

  3. Complete the Static Content form.

    Field Input value
    Name Type a unique name for the static HTML content block.
    Category Select a category to provide organization for the static HTML block. The category also determines the detail page in which static HTML block links open. Detail pages often display information in different ways.
    Frame Select a border styling for the static HTML block. For more information, see Format a frame.
    Active Select this check box to make the block available for use.
    Conditional Enter any scripted conditions to be applied. If selected, adds a Condition script field and Logged on check box to the form.
    Static Content Enter HTML code that determines the behavior of the static HTML block.
  4. Click Submit.

Parent Topic:Types of content blocks

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