Disable Document Viewer

task australia Updated Aug 3, 2023 1 min read disable-doc-viewer.md
Raw file servicenow.com

Disable Document Viewer at the instance level to disable it or at table level to disable it for specific tables within the instance.

Before you begin

Ensure the Add a system property (com.snc.documentviewer.enable_document_viewer) exists in your instance.

Role required: admin

Procedure

  1. Disable Document Viewer at the instance level or for specific tables.

Option

Description

Disable Document Viewer at the instance level

  1. Search for sys_properties.list in the navigation filter.
  2. Set the system property com.snc.documentviewer.enable_document_viewer value to false.
  3. Click Update.

Disable Document Viewer at the table level

  1. Navigate to System Definition→ Dictionary.
  2. Open the table and click New under the Attributes tab.
  3. Search for Use Document Viewer in the Attribute field.
  4. Enter false in the Value field.
  5. Click Submit.
**Parent Topic:**[Document Viewer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/Documentviewer.md)

Related topics

Enable Document Viewer

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