Hide journal fields
task australia Updated Sep 10, 2026 1 min read hide-work-notes.md
Hide journal fields for forms so that work notes and comments only appear in the Activity stream.
Before you begin
Role required: form_admin
Procedure
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Navigate to All > Now Experience Framework > Configuration Settings > UX View Rules Configurations.
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From the UX View Rules Configurations list, select a workspace.
The UX View Rules Configuration record for the workspace opens.
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From the Workspace View Rules related list, select a record type.
The View Rule record for the record type opens.
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Select the Form Settings tab.
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Select Hide Journal Input Fields.
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Select Update.
40 lines · 1.1 KB
---
title: Hide journal fields
description: Hide journal fields for forms so that work notes and comments only appear in the Activity stream.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/hide-work-notes.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Forms, Administer, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---
# Hide journal fields
Hide journal fields for forms so that work notes and comments only appear in the Activity stream.
## Before you begin
Role required: form\_admin
## Procedure
1. Navigate to **All** > **Now Experience Framework** > **Configuration Settings** > **UX View Rules Configurations**.
2. From the UX View Rules Configurations list, select a workspace.
The UX View Rules Configuration record for the workspace opens.
3. From the Workspace View Rules related list, select a record type.
The View Rule record for the record type opens.
4. Select the **Form Settings** tab.
5. Select **Hide Journal Input Fields**.
6. Select **Update**.
| title | Hide journal fields |
| description | Hide journal fields for forms so that work notes and comments only appear in the Activity stream. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/hide-work-notes.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | FormsAdministerConfigurable Workspace UIConfigure UIs and portalsConfigure user experiences |