Keyboard and mouse device shortcuts for adding recipients

---
title: Keyboard and mouse device shortcuts for adding recipients
description: Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/keyboard-and-mouse-shortcuts-for-adding-recipients-to-email.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Emails, Use, Configurable Workspace UI, Configure UIs and portals, Configure user experiences]
---

# Keyboard and mouse device shortcuts for adding recipients

Add and remove recipients in the To, Cc, and Bcc email fields by using keyboard and mouse device shortcuts instead of adding individual recipients.

## Keyboard shortcuts

-   Move across recipients: **Left** or **Right**
-   Select multiple recipients: **Shift + Left** or **Shift + Right**
-   Select every recipient in a field: **Cmd + A** \(Mac\) or **Ctrl + A** \(Windows\)

## Mouse device shortcuts

-   Select multiple recipients: **Cmd + Click** \(Mac\) or **Ctrl + Click** \(Windows\)
-   Select custom range of recipients: **Click** first recipient in range and **Shift + Click** last recipient in range