Configure Next Experience notification preferences
Set up how you receive in-product and system notifications in Next Experience.
Before you begin
Role required: none
Procedure
-
Navigate to User Menu > Preferences > Notifications.
-
Select the General tab.
-
Configure your preferences for system notifications outside of the platform.
|
Option |
Description |
|---|---|
|
Allow Notifications |
Enable or disable all notifications. |
|
Advanced Preferences |
Customize notification preferences for system notifications, custom notifications, and delivery channels. |
|
System notifications |
Enable or disable system notification categories, for example, Approval or Connect notifications. |
|
Custom notifications |
Enable or disable custom notifications. |
|
Delivery Channels |
Enable or disable individual delivery channels. |
-
Select the Next Experience tab.
-
Configure your preferences for in-product notifications.
Option Description [Omitted image "pol-pref-banners.png"] Alt text: Show banners Enables notification banners to display in your workspace. [Omitted image "pol-pref-badge.png"] Alt text: Show badge count Displays a badge count of notifications. [Omitted image "pol-pref-banner-location.png"] Alt text: Notification toast banner location The location on the screen where notification banners display.
---
title: Configure Next Experience notification preferences
description: Set up how you receive in-product and system notifications in Next Experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/next-experience-notifications-preferences.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [next experience notification, notification preferences]
breadcrumb: [Preferences, Use, Next Experience UI, Configure UIs and portals, Configure user experiences]
---
# Configure Next Experience notification preferences
Set up how you receive in-product and system notifications in Next Experience.
## Before you begin
Role required: none
## Procedure
1. Navigate to **User Menu** > **Preferences** > **Notifications**.
2. Select the **General** tab.
3. Configure your preferences for system notifications outside of the platform.
<table id="choicetable_wgv_zk1_cwb"><thead><tr><th align="left" id="d119491e103">
Option
</th><th align="left" id="d119491e106">
Description
</th></tr></thead><tbody><tr><td id="d119491e112">
**Allow Notifications**
</td><td>
Enable or disable all notifications.
</td></tr><tr><td id="d119491e121">
**Advanced Preferences**
</td><td>
Customize notification preferences for system notifications, custom notifications, and delivery channels.
</td></tr><tr><td id="d119491e130">
**System notifications**
</td><td>
Enable or disable system notification categories, for example, Approval or Connect notifications.
</td></tr><tr><td id="d119491e142">
**Custom notifications**
</td><td>
Enable or disable custom notifications.
</td></tr><tr><td id="d119491e152">
**Delivery Channels**
</td><td>
Enable or disable individual delivery channels.
</td></tr></tbody>
</table> For more information about advanced notification preferences, see [System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/advanced-notification-prefrences.md).
4. Select the **Next Experience** tab.
5. Configure your preferences for in-product notifications.
|Option|Description|
|------|-----------|
|**\[Omitted image "pol-pref-banners.png"\] Alt text: Show banners**|Enables notification banners to display in your workspace.|
|**\[Omitted image "pol-pref-badge.png"\] Alt text: Show badge count**|Displays a badge count of notifications.|
|**\[Omitted image "pol-pref-banner-location.png"\] Alt text: Notification toast banner location**|The location on the screen where notification banners display.|
| title | Configure Next Experience notification preferences |
| description | Set up how you receive in-product and system notifications in Next Experience. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/next-experience-notifications-preferences.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | next experience notificationnotification preferences |
| breadcrumb | PreferencesUseNext Experience UIConfigure UIs and portalsConfigure user experiences |