Compare versions of a widget related record

task australia Updated Sep 10, 2026 1 min read compare-related-record-changes.md
Raw file servicenow.com

Compare an Angular Provider or ng-template against its previous version so that you check if your most recent code changes are causing issues on a portal page.

Before you begin

Role required: admin or sp_admin

About this task

Your widget may be using potentially problematic code from any of the following records:

  • Widget Dependencies
  • Angular Providers
  • Angular ng-templates

You can compare versions for these related records directly from your portal page to check code changes for each related record.

Note: There's no option to compare versions for Widget Dependency records. Also, there's no option to compare versions for related records that you created. You can only compare versions of a base system record that you modified.

Procedure

  1. Navigate to a portal page.

  2. On the page, open the widget context menu by CTRL+right-clicking any widget.

  3. On the widget context menu, click Show Widget Customizations.

    Widgets are color-coded as follows:

    Color Customization level
    Green Base system widget
    Yellow Cloned widget
    Blue New widget
    Red Customized widget
  4. On a widget, click the information icon ([Omitted image "info-icon.png"] Alt text: Information icon).

    Related records that you modified or developed are outlined in red.

    [Omitted image "outlined-in-red.png"] Alt text: Related records outlined in red

  5. Next to a Angular Provider or ng-template record, click Compare.

    The system displays the records of the current and previous versions side by side.

    [Omitted image "compare-related-record.png"] Alt text: Comparison between current and previous versions of a related record

    Although both sides are labeled Version, the left-side record represents the previous version and the right-side record represents the current version.

  6. For each field in which it appears, click the window icon ([Omitted image "pop-out-icon.png"] Alt text: Window icon) to open the code comparator.

    Your most recent changes to the widget code are highlighted in the code comparator.

    [Omitted image "code-comparator.png"] Alt text: Code comparator

Search documentation
Search document titles and file paths on the australia branch