Disable facets for a search source

task australia Updated Sep 10, 2026 1 min read disable-search-facets.md
Raw file servicenow.com

Disable facets for one or more search sources by adding a system property. Once disabled, the search source does not display search facets in the Faceted Search widget on the sp_search page. You can disable facets for simple or advanced search sources.

Before you begin

Role required: admin or sp_admin

Procedure

  1. Enter sys_properties.list in the Application Navigator to navigate to the System Properties table.

  2. Click New.

  3. In the Name field, enter glide.service_portal.disable_facets_for_search_sources.

  4. In the Value field, enter a comma-separated list of search source Sys IDs to disable facets for.

    Do not include spaces. For example, c6170ae86721220023c82e08f585efe6,c96eb1686721220023c82e08f585efff.

  5. Click Submit.

Result

Facets do not display when the defined search source is selected in the sp_search page.

Parent Topic:Zing search in Service Portal

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