Enable automatic updates to the wish list

task australia Updated Sep 10, 2026 1 min read enable-auto-update-wish-list.md

Raw file servicenow.com

Update the wish list automatically with user-specific changes from multiple tabs and platforms.

Before you begin

Role required: admin or sp_admin

Procedure

Navigate to All > Service Portal > Service Portal Home.

The Service Portal homepage is displayed.
Access the wish list.
Press and hold the Ctrl key, click the wish list widget, and select Instance Options.
Select the Auto update wish list check box and click Save.
Perform these additional steps only for upgrade customers.
1. Navigate to Service Portal > Service Portal Configuration.
2. In the banner, select Portals.
3. In the list, ensure that Service Portal is selected.
4. In the portal hierarchy chart, select SP Header Menu.
5. In the Additional options, JSON format field, set the auto_update_wishlist value as true.
  Text
```
"auto_update_wishlist": {        "displayValue": "true",          "value": true}
```
[Omitted image "auto-update-wish-list.png"] Alt text: Screenshot to automatically update the wish list

Parent Topic:SC Wish List Cart widget

63 lines · 2.1 KB Wrap lines

---
title: Enable automatic updates to the wish list
description: Update the wish list automatically with user-specific changes from multiple tabs and platforms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/enable-auto-update-wish-list.html
release: australia
product: Service Portal
classification: service-portal
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [SC Wish List Cart widget, Service Catalog widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences]
---

# Enable automatic updates to the wish list

Update the wish list automatically with user-specific changes from multiple tabs and platforms.

## Before you begin

Role required: admin or sp\_admin

## Procedure

1. Navigate to **All** &gt; **Service Portal** &gt; **Service Portal Home**.

The Service Portal homepage is displayed.

2. Access the wish list.

3. Press and hold the Ctrl key, click the wish list widget, and select **Instance Options**.

4. Select the **Auto update wish list** check box and click **Save**.

5. Perform these additional steps only for upgrade customers.

1. Navigate to **Service Portal** &gt; **Service Portal Configuration**.

2. In the banner, select **Portals**.

3. In the list, ensure that **Service Portal** is selected.

4. In the portal hierarchy chart, select **SP Header Menu**.

5. In the **Additional options, JSON format** field, set the `auto_update_wishlist` value as **true**.

```
"auto_update_wishlist": {
"displayValue": "true",
"value": true}
```

\[Omitted image "auto-update-wish-list.png"\] Alt text: Screenshot to automatically update the wish list

**Parent Topic:**[SC Wish List Cart widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/sc-wish-list.md)

**Related topics**

[Enable the SC Wish List Cart widget in Service Portal]()