KB Most Viewed widget
concept australia Updated Sep 10, 2026 1 min read kb-most-viewed-widget.md
List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
[Omitted image "WidgetKBMostViewed.png"] Alt text: Knowledge Base Most Viewed Articles widget
Instance options
[Omitted image "IOKBMostViewed.png"] Alt text: KB most viewed widget with four instance options
| Field | Description |
|---|---|
| Title | The name that appears in the widget header |
| Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
| Max number | The maximum number of most viewed articles listed |
| KB category | KB category for the most viewed articles. The list is generated by the kb_category table. |
Parent Topic:Knowledge Management widgets
Related topics
43 lines · 1.8 KB
--- title: KB Most Viewed widget description: List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/kb-most-viewed-widget.html release: australia product: Service Portal classification: service-portal topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Knowledge Management widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # KB Most Viewed widget List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. \[Omitted image "WidgetKBMostViewed.png"\] Alt text: Knowledge Base Most Viewed Articles widget ## Instance options \[Omitted image "IOKBMostViewed.png"\] Alt text: KB most viewed widget with four instance options |Field|Description| |-----|-----------| |Title|The name that appears in the widget header| |Bootstrap color|Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.| |Max number|The maximum number of most viewed articles listed| |KB category|KB category for the most viewed articles. The list is generated by the kb\_category table.| **Parent Topic:**[Knowledge Management widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/km-widgets.md) **Related topics** [Create and edit a page using the Service Portal Designer]() [Configure widget instances]() [Clone a widget]()
| title | KB Most Viewed widget |
| description | List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/kb-most-viewed-widget.html |
| release | australia |
| product | Service Portal |
| classification | service-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Knowledge Management widgetsWidget libraryUsing portal widgetsConfiguring Service PortalService PortalConfigure UIs and portalsConfigure user experiences |