KB Most Viewed widget

concept australia Updated Sep 10, 2026 1 min read kb-most-viewed-widget.md
Raw file servicenow.com

List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

[Omitted image "WidgetKBMostViewed.png"] Alt text: Knowledge Base Most Viewed Articles widget

Instance options

[Omitted image "IOKBMostViewed.png"] Alt text: KB most viewed widget with four instance options

Field Description
Title The name that appears in the widget header
Bootstrap color Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Max number The maximum number of most viewed articles listed
KB category KB category for the most viewed articles. The list is generated by the kb_category table.

Parent Topic:Knowledge Management widgets

Related topics

Create and edit a page using the Service Portal Designer

Configure widget instances

Clone a widget

Search documentation
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