KB News widget
The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
You can configure the KB News widget to display specific information by selecting a category from the KB category list.
Note: The KB News widget only displays the knowledge base articles a user has access to based on ACL rules.
[Omitted image "WidgetKBNews.png"] Alt text: KB News widget with announcements about service interruptions
Instance options
[Omitted image "IOKBNews.png"] Alt text: KB news widget instance options with four options listed
|
Field |
Description |
|---|---|
|
Title |
Name of the widget that appears in the widget header |
|
Bootstrap color |
Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
|
Max number |
The maximum number of news articles appearing in the widget. The default number is 5.Note: If a user does not have access to articles based on ACL rules, the widget can display fewer articles than the maximum number. |
|
KB category |
The knowledge base category determined by the kb_category table. Only published articles display. For a news widget, select something like Announcements to show upcoming events. |
Related topics
--- title: KB News widget description: The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/kb-news-widget.html release: australia product: Service Portal classification: service-portal topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Knowledge Management widgets, Widget library, Using portal widgets, Configuring Service Portal, Service Portal, Configure UIs and portals, Configure user experiences] --- # KB News widget The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. You can configure the KB News widget to display specific information by selecting a category from the KB category list. **Note:** The KB News widget only displays the knowledge base articles a user has access to based on ACL rules. \[Omitted image "WidgetKBNews.png"\] Alt text: KB News widget with announcements about service interruptions ## Instance options \[Omitted image "IOKBNews.png"\] Alt text: KB news widget instance options with four options listed <table id="table_rjn_sx4_j1b"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Title </td><td> Name of the widget that appears in the widget header </td></tr><tr><td> Bootstrap color </td><td> Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. </td></tr><tr><td> Max number </td><td> The maximum number of news articles appearing in the widget. The default number is 5.**Note:** If a user does not have access to articles based on ACL rules, the widget can display fewer articles than the maximum number. </td></tr><tr><td> KB category </td><td> The knowledge base category determined by the kb\_category table. Only published articles display. For a news widget, select something like **Announcements** to show upcoming events. </td></tr></tbody> </table>**Parent Topic:**[Knowledge Management widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/km-widgets.md) **Related topics** [Create and edit a page using the Service Portal Designer]() [Configure widget instances]() [Clone a widget]()
| title | KB News widget |
| description | The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/kb-news-widget.html |
| release | australia |
| product | Service Portal |
| classification | service-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Knowledge Management widgetsWidget libraryUsing portal widgetsConfiguring Service PortalService PortalConfigure UIs and portalsConfigure user experiences |