Service Portal reference

---
title: Service Portal reference
description: Reference topics provide information about roles, configuration properties, SCSS variables, domain separation, and more.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-user-interface/service-portal/reference-service-portal.html
release: australia
product: Service Portal
classification: service-portal
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Portal, Configure UIs and portals, Configure user experiences]
---

# Service Portal reference

Reference topics provide information about roles, configuration properties, SCSS variables, domain separation, and more.

-   **[Service Portal roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/service-portal-roles.md)**  
Service Portal installs these roles.
-   **[Service Portal properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/properties-service-portal.md)**  
Service Portal properties control aspects of the portal experience for admin and end users.
-   **[Service Portal SCSS Primer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/scss-primer.md)**  
SCSS is a subset of the Syntactically Awesome StyleSheets \(Sass\) specification and is an extension of CSS. Every valid CSS style sheet is valid SCSS.
-   **[Domain separation and Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/domain-separation-service-portal.md)**  
Domain separation is unsupported in Service Portal. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
-   **[Plugins installed with Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/activate-service-portal.md)**  
The following plugins are installed with the Service Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin, which is a ServiceNow AI Platform feature that is active by default.

**Parent Topic:**[Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/service-portal/c_ServicePortal.md)